Shipping policy
Effective Date: November 28, 2025
At Alore Metals, we take great care to ensure your jewellery reaches you safely and on time. This Shipping Policy explains shipping options, processing times, charges, and delivery procedures.
Contact
Email: laxmirekha.parella@gmail.com
Phone: 9986548477
Order Processing Time
Orders are typically processed within 1–3 business days (excluding weekends and public holidays). Custom or personalised pieces may take longer; estimated timelines will be provided at checkout.
Shipping Methods & Delivery Time
- Standard Delivery: 3–7 business days (domestic).
- Express Delivery: 1–3 business days (domestic) — where available.
- International shipping: delivery times vary by destination and will be shown at checkout.
Delivery estimates begin after the order processing window. Alore Metals is not responsible for carrier delays due to customs, natural events, or shipping partner disruptions.
Shipping Charges
Shipping rates depend on destination, order weight, selected shipping method, and promotions. Exact shipping charges are displayed during checkout.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. Use the carrier’s tracking link to monitor delivery status.
Shipping Safety & Packaging
Jewellery is packaged securely in protective packaging with premium presentation. If your package arrives damaged, please keep the packaging and contact us immediately at laxmirekha.parella@gmail.com.
Failed Deliveries & Address Issues
Ensure your shipping address is accurate. If a package is returned due to an incorrect address or unsuccessful delivery, additional reshipment fees may apply.
Customs, Duties & Taxes
International orders may be subject to customs duties and import taxes, which are the responsibility of the recipient. We recommend checking local customs policies before ordering.
Contact
Alore Metals
Email: laxmirekha.parella@gmail.com
Phone: 9986548477